Frequently Asked Questions

Ive tried everything, can I please have a replacement?

I will do my best. I will however need to confirm the transaction in my own logs. If you could provide me with as much information about the original purchase as possible that would really help. Time, Date, Location, Purchasing avatar and Name of item would be helpful.

I cannot promise I will be able to help if you are not able to provide this information.

 Last updated Mon, Aug 4 2014 1:00am

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