Frequently Asked Questions

An animation doesn't play when I click ‘play’ on it in my inventory?

THIS ANSWER ALSO APPLIES IF YOU SEE STRANGE ANIMATIONS PLAY

a) Try using it in a different region. This is especially the case if the region you were in was quite laggy. Animations have to download to your machine before they can play. If the region is laggy with lots of other information to download, or your internet connection is week this can sometimes cause problems.

b) Sometimes if this happens it is a problem with the SL cache on your machine getting corrupted. Go to preferences and click on the option to empty your cache and then relog, this should fix the problem.

c) If neither of the above work you could also try a complete uninstall of your SL Client, and then a reinstall. This should fix most problems.

d) If you are not using the standard SL viewer it could be a problem specific to this. Please check with the standard Second life viewers.


 Last updated Mon, Aug 4 2014 1:00am

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