Missing & Undelivered Items
What to do if an item you purchased has gone missing or has not been delivered to you.
Frequently Asked Questions
- An animation doesnt work and is now called IP Replacement xxx?
- An item I had in my inventory was removed and I recieved an IP Removal notice. Why is this?
- An item I purchased has disappeared, how can I find it?
- An item I rezzed in world has disappeared, how can I find it?
- How can I help prevent inventory loss again in the future?
- I added animations to my chim / ao & when I took it into my inventory they disappeared!
- I purchased an item but only received an empty box!
- I received an item, but CANNOT REZ it in world? What can I do?
- Is there anything I can do to ensure I get items delivered?
- Ive tried everything, can I please have a replacement?
- My account got hacked, please could you check your logs and replace everything?